美孚的領(lǐng)先績(jì)效分為三篇。本篇作為開(kāi)山之作，其它將在后期陸續呈現給大家。

Leading Indicators Overview 概述

?  Identify the most important incident prevention processes

 辨識最重要的事故預防過(guò)程

  ?  Develop measures and tools to support periodic evaluation of the level of 

        implementation of each leading indicator

  摸索些措施和工具用于定期評價(jià)每項領(lǐng)先指標實(shí)施水平

  ?  Identify a party responsible for stewarding the measures

  識別系統中可以管理措施的一方。

  ?  Periodically evaluate the level of implementation for each leading indicator

   定期評價(jià)每項領(lǐng)先指標實(shí)施水平

  ?  Develop action plans as required to address successes and disappointments in leading indicator trends

  為處理領(lǐng)先指標上揚和下跌趨勢時(shí)，制定需要的行動(dòng)計劃

  ?  Periodically assess if the leading indicator measures need to evolve

  如果領(lǐng)先指標措施需要進(jìn)階，應定期評估

 EMDC Best Practices 最佳實(shí)踐

? Measure the implementation of your most critical incident prevention processes

測量最重要的事故預防過(guò)程的實(shí)施情況。

? Choose only the most critical measure ... don’t try to measure too many things (2-4 is about right)

貴精不在多，2-4個(gè)就合適。

? Measures may evolve over time as your culture and systems mature

隨著(zhù)文化與系統逐步成熟，測量方式或許會(huì )升級。

? Measure frequency for immature processes ... measure quality for mature processes

對不成熟的過(guò)程，側重測量的頻率。而成熟的過(guò)程，應側重測量的質(zhì)量。

? OK to have multiple types of measures for different audiences (worker, supervisor, management)

測量方法可以因地制宜，因人而設。

? No need to measure those behaviors or processes that are inherently part of your culture

深深烙印在文化中的行為或方法，可以不測量。

? Just because you can measure something doesn’t mean you should

胡子眉毛一把抓不可取。

? Just because you measure something doesn’t mean you have to publish it

看穿不點(diǎn)破。

? Leading indicators do not replace trailing indicators

功不抵過(guò)，一碼歸一碼

? Avoid complexity ... keep it simple

簡(jiǎn)

? Focus on the stewardship of the measures (review trends, understand issues, resolve issues)

透過(guò)現象看本質(zhì)，解決問(wèn)題的能力。

? When measuring quality, utilize simple checklists to achieve some level of objectivity

對于質(zhì)量的測量，盡量使用檢查表.

? Biggest benefit :  focuses valuable resources on continually improving the most important incident prevention process

閉上眼睛想想就知道好處有多少。。。。。。。。

? Key message :  if you’ve identified something that you should do better or more of ... you should consider developing a leading indicator for that topic

重要事說(shuō)三遍?。?！能更好服務(wù)于戰略目標的，可以考慮為此設領(lǐng)先指標。黨指揮槍嘛！

Some Typical Measures 典型指標

? Frequency of Management Safety Walkthroughs of Facility

管理層巡檢頻率

? Average Housekeeping Score

6S 平均值

? Average Quality of JSA Score

作業(yè)安全分析質(zhì)量平均得分

? Frequency of Safety Suggestions Captured

錄用的安全建議頻次

? Average Turn Around Time for Resolving Identified Unsafe Conditions

隱患關(guān)閉耗費時(shí)間

? Average Quality of Pre-Shift Safety Meetings

交接班會(huì )議質(zhì)量

? Average Quality of Permit to Work Score

許可作業(yè)質(zhì)量平均得分

? Frequency of Behavioral Observations Performed

行為觀(guān)察實(shí)施頻次

? Percentage that Feedback is Given During Behavioral Observations

行為觀(guān)察結果反饋百分比

? Average Quality of Barricades Score

障礙質(zhì)量平均得分

? Average Quality of Work Platforms Score

工作平臺質(zhì)量平均得分

? Average Quality of Safety Training Program

安全培訓

? Etc.